Technical guide · Last reviewed 18 August 2026

Chain of Custody for Hospital Specimen Transport Robots

Define identity, loading, access, event records, receiving and exception handling for traceable robotic specimen transport.

Who this is for

hospital operations, laboratory, pharmacy, nursing, facilities, IT and procurement teams

01 · Planning question

Identify every custody event

Define identity, loading, access, event records, receiving and exception handling for traceable robotic specimen transport. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

02 · Planning question

Match container and access rules to specimen risk

Define identity, loading, access, event records, receiving and exception handling for traceable robotic specimen transport. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

03 · Planning question

Define failed delivery and overdue escalation

Define identity, loading, access, event records, receiving and exception handling for traceable robotic specimen transport. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

04 · Planning question

Align timestamps with LIS and laboratory policy

Define identity, loading, access, event records, receiving and exception handling for traceable robotic specimen transport. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

Common failure pattern

A feature list is not an operating plan.

Projects become fragile when routes, users, exceptions, integrations and ownership are postponed until after purchase.

Use the pilot to answer a defined investment decision with agreed evidence—not simply to demonstrate that a robot can move.

Frequently asked questions

Does robot tracking replace specimen labeling?

No. The robot task record complements—not replaces—approved specimen identification and laboratory procedures.

Which events should be recorded?

Common events include request, loading, secured access, departure, arrival, opening, receipt, exception and cancellation.

What should we send for an initial assessment?

Provide the use case, users, environment, payload, route or workspace, systems to integrate, expected quantity, destination market and target timing. Sensitive details can follow under appropriate confidentiality terms.

What should appear in the quotation?

The quotation should identify configuration, scope, interfaces, deliverables, assumptions, exclusions, acceptance approach, support and commercial terms.

Related decision guides

Plan with evidence, not assumptions.

01 · Workflow definition02 · Acceptance criteria03 · Integration and supportSee how projects are evaluated →

Follow our work

Social channels will be activated as links are added.

Chat on WhatsAppSend email