Secure Pharmacy Delivery Robot Chain of Custody
Plan locked payloads, authorized access, delivery events, failed hand-offs and audit records for hospital pharmacy transport.
Commercial guide · Last reviewed 18 August 2026
Hospital Robot RFP Cybersecurity Questionnaire
Use a structured questionnaire for network architecture, identities, encryption, logging, updates, vulnerabilities and remote support.
Who this is for
hospital operations, laboratory, pharmacy, nursing, facilities, IT and procurement teams
Request a data-flow and network diagram
Use a structured questionnaire for network architecture, identities, encryption, logging, updates, vulnerabilities and remote support. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.
Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.
Clarify accounts, roles and authentication
Use a structured questionnaire for network architecture, identities, encryption, logging, updates, vulnerabilities and remote support. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.
Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.
Define vulnerability and update processes
Use a structured questionnaire for network architecture, identities, encryption, logging, updates, vulnerabilities and remote support. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.
Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.
Control vendor remote access and logging
Use a structured questionnaire for network architecture, identities, encryption, logging, updates, vulnerabilities and remote support. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.
Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.
A feature list is not an operating plan.
Projects become fragile when routes, users, exceptions, integrations and ownership are postponed until after purchase.
Use the pilot to answer a defined investment decision with agreed evidence—not simply to demonstrate that a robot can move.
Frequently asked questions
Should the supplier provide an SBOM?
Ask whether an SBOM is available and how components, vulnerabilities and updates are managed for the offered configuration.
Who owns security monitoring?
Define responsibilities across hospital IT, the supplier and any cloud or integration providers before go-live.
What should we send for an initial assessment?
Provide the use case, users, environment, payload, route or workspace, systems to integrate, expected quantity, destination market and target timing. Sensitive details can follow under appropriate confidentiality terms.
What should appear in the quotation?
The quotation should identify configuration, scope, interfaces, deliverables, assumptions, exclusions, acceptance approach, support and commercial terms.
Related decision guides
Hospital Robot Wi-Fi Roaming and Coverage Guide
Plan mobile coverage, roaming, VLANs, certificates, interference and downtime behavior across hospital floors and lifts.
Hospital Robot Downtime and Contingency Planning
Define detection, task recovery, payload security, manual fallback and support escalation before a robot fleet goes live.