Recommended approach
Choose one frequent route, measure the current process, define the payload and users, assess the real environment and agree on acceptance criteria before deployment.
1. Measure the baseline
Record trips, staff minutes, delays, hand-offs, peaks and exceptions.
2. Map the environment
Assess corridors, thresholds, doors, elevators, network, traffic and charging.
3. Define integration
Separate essential launch requirements from future interfaces.
4. Set acceptance criteria
Measure completion, interventions, usable uptime, response time and staff acceptance.
5. Train and review
Train affected shifts, document fallback procedures and review results before scaling.
